The Trusted Technician Podcast from SBE is a must-listen for HVAC technicians who want to set themselves apart. This short format podcast covers topics from a fresh perspective of increasing trust. We take care of the customer first. Learn the tips and strategies to communicate like a professional while solving problems with 5-star service. Guests will include some of the top-performing HVAC technicians in the country as well as experienced HVAC coaches and trainers.
72 - 67. Don’t Frankenstein A Process
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The Trusted Technician Podcast from SBE is a must-listen for HVAC technicians who want to set themselves apart. This short format podcast covers topics from a fresh perspective of increasing trust. We take care of the customer first. Learn the tips and strategies to communicate like a professional while solving problems with 5-star service. Guests will include some of the top-performing HVAC technicians in the country as well as experienced HVAC coaches and trainers.
Episodes
72-
67. Don’t Frankenstein A Process
Listened
Fri, 17 Apr 2026
71-
66. The Power of Being Coachable
Listened
Mon, 23 Mar 2026
70-
65. The Call Ahead is a Game Changer
Listened
Sat, 20 Dec 2025
69-
64. Estimates That Close: Why Good, Better, Best Doesn't Lead to a High Close Rate
Listened
Wed, 13 Aug 2025
68-
63. Growth Begins with Mindset: The Key to Becoming a High-Performing HVAC Tech
Listened
Wed, 30 Jul 2025
67-
62. Selling HVAC Systems is About Process, Not Prices
Listened
Wed, 11 Jun 2025
66-
61. An HVAC Career Built On Taking Care of People
Listened
Wed, 21 May 2025
65-
60. Ask Good Questions and Talk Less
Listened
Tue, 15 Apr 2025
64-
59. Don't Pick and Choose Pieces of a Process
Listened
Wed, 12 Mar 2025
63-
58. Ask Questions Before Educating Your Customers
Listened
Wed, 12 Feb 2025
62-
57. Do Customers Want HVAC IAQ Products?
Listened
Wed, 08 Jan 2025
61-
56. Training and Practice Sets You Apart
Listened
Wed, 25 Dec 2024
60-
55. Decide What Technician You Want to Be
Listened
Wed, 11 Dec 2024
59-
54. Success Now Is Showing How Much You Care
Listened
Wed, 27 Nov 2024
58-
53. The Customer Needs to Educate You, Not the Other Way Around
Listened
Wed, 13 Nov 2024
57-
52. What It Means to Trust the Process
Listened
Thu, 31 Oct 2024
55-
51. Good Coaching Helps Create Self Coaching
Listened
Fri, 11 Oct 2024
54-
50. Work Smarter, Not Harder with Meaningful Goals
Listened
Wed, 25 Sep 2024
53-
49. Mental States, Motivation, and Goals
Listened
Wed, 11 Sep 2024
52-
48. How To Make Training Effective
Listened
Wed, 14 Aug 2024
51-
47. Give Yourself Guard Rails With A Strong Process
Listened
Wed, 24 Jul 2024
50-
46. Qualifying Your Customers During Demand Season
Listened
Wed, 10 Jul 2024
49-
45. Running Better HVAC Maintenance Visits Part 3
Listened
Wed, 26 Jun 2024
48-
44. Running Better HVAC Maintenance Visits Part 2
Listened
Wed, 12 Jun 2024
47-
43. Running Better HVAC Maintenance Visits Part 1
Listened
Wed, 22 May 2024
46-
42. Consistency and the Right Mindset Need to Go Together
Listened
Wed, 08 May 2024
45-
41. Questions Show That You Care, Not the Answers
Listened
Wed, 24 Apr 2024
44-
40. Finding Motivation Through Goals, Coaching, and Training
Listened
Wed, 10 Apr 2024
43-
39. Plugging Through The Tough Times
Listened
Wed, 13 Mar 2024
42-
38. Analyze Everything
Listened
Wed, 28 Feb 2024
41-
37. Take The Guessing and Chaos Away With A Process
Listened
Wed, 14 Feb 2024
40-
36. Better HVAC Service with Options and Empathy
Listened
Wed, 10 Jan 2024
39-
35. Pipeline Management and Building Trust
Listened
Wed, 27 Dec 2023
38-
34. Success Without Sounding Like A Salesperson
Listened
Wed, 13 Dec 2023
37-
33. Don't Lose Sight of Your Goal and Your Why
Listened
Thu, 30 Nov 2023
36-
32. Don't Reinvent The Wheel, Find What Works and Be Consistent
Listened
Wed, 08 Nov 2023
35-
31. Follow a Process, Not a Script
Listened
Wed, 25 Oct 2023
34-
30. Lessons from Decades as a Tech
Listened
Mon, 23 Oct 2023
33-
29. From the Grocery Store to HVAC Tech in 1 Month
Listened
Wed, 27 Sep 2023
32-
28. Your Ego is Not Your Amigo
Listened
Mon, 23 Oct 2023
31-
27. Dialing In Your Process
Listened
Wed, 09 Aug 2023
30-
26. Understanding Consultative Selling and How to Close
Listened
Mon, 23 Oct 2023
29-
25. Tell Your Customers Stories, Don't Tell Them What To Do
Listened
Mon, 23 Oct 2023
28-
24. A Journey of Success with Selling HVAC Equipment
Listened
Mon, 23 Oct 2023
27-
23. Mastering Mindset and Strategy to Raise the Bar
Listened
Wed, 14 Jun 2023
26-
22. Getting A Little Better Every Year with Jason Fisher of Dunco Heating & Cooling
Listened
Wed, 10 May 2023
25-
21. Change Your Mindset, Get Out of Your Own Way, Double Your Revenue
Listened
Wed, 12 Apr 2023
24-
20. Finding a Great Career as an HVAC Technician
Listened
Wed, 08 Mar 2023
21-
19. Doubling Revenue with An Up Front Contract with Technician, John from Hopkins Air Conditioning
Listened
Wed, 14 Dec 2022
20-
18. Combining Attention to Detail and Hustle to Sell More Systems